Frequently Asked Questions

Find answers to common questions about Memorize. Can't find what you're looking for? Contact our support team.

How do I organize my photos in the platform?

Can I access my memories offline?

Is my data safe and secure with Memorize?

What file formats are supported?

Can I share albums or individual photos with others?

How much storage do I get?

Can I print my photos directly from Memorize?

How do I cancel my subscription?

Is there a limit to how many photos I can upload?

What happens if I exceed my storage limit?

Still have questions?

Our friendly support team is here to help.